1. Introduction
Pitch A Products (https://pitchaproducts.com.au/) values your privacy and trust. We are an Australia-based company that manufactures and supplies cricket training equipment — including our flagship products, Pitch A Net and Pitch A Slip. This Privacy Policy explains how we collect, use, and protect your information when you use our static website. By using our site, you agree to the terms outlined below.
2. Information We Collect
Our static website does not include user registration or e-commerce functionality. However, we may collect minimal information in the following ways:
Contact Forms:
When you contact us via the form on our site, we collect your name, email address, and message content. This information is sent securely to our business email and used only to respond to your inquiry.Analytics:
We use Google Analytics to understand site usage. This includes anonymous data such as page views and browser types. No personal data is stored.Cookies:
Our website may use basic cookies to support functionality and analytics. You may disable cookies in your browser settings.
3. How We Use Your Information We use the limited data we collect to:
- Respond to your inquiries
- Improve the content and structure of our website
- Monitor traffic and usage patterns to help us enhance user experience
4. Embedded Content and Third-Party Links
Some pages on our website may include embedded YouTube videos or links to social platforms (e.g., Facebook, Instagram). These third-party services may collect data, use cookies, or track interactions. We do not control their policies. You can view them here:
YouTube: YouTube Privacy Policy
Facebook: Facebook Privacy Policy
Instagram: Instagram Privacy Policy
5. Data Sharing and Storage
We do not sell or share your data with third parties. Information submitted through our website is stored securely and accessed only by our internal team when necessary. We may use trusted service providers (e.g., hosting providers) to manage infrastructure. These providers are required to meet strict privacy standards.
6. Data Retention
Any information received through our contact form may be retained for customer service and administrative purposes. You can request that we delete your information at any time.
7. Security Measures
We use SSL (Secure Socket Layer) encryption to protect information shared through our website. We take appropriate measures to prevent unauthorized access and to protect your data.
8. Your Rights
You may request access to, correction of, or deletion of any personal data we have about you. To exercise your rights, please contact us using the details below. We will respond in a timely manner and take necessary actions in accordance with applicable privacy laws.
9. Legal Requirements
We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.